FAQs
Do you ask for it back?
- Reusable doesn't have to mean YOU are the one reusing the products. We love using EverWrap in our home for Christmas especially, and throughout the year. It allows us to reuse our collection all year round. When you are ready to gift to a friend or family outside of the home, gift using EverWrap for a similar price to traditional wrapping paper. Our bags and boxes were built to be reused, and will last much longer (which is a gift for Mother Earth).
Won't my kids prefer tearing into wrapping paper?
- Kids love what's inside - we don't know many kids who have commented on the look of the outer-appearance of their gift. Do you throw toys in a gift bag with tissue paper? Do you get complaints?
- Plus, what doesn't say "Open Me!" more than a beautiful bow on a gift? The quality of EverGift is beautiful and begs to be opened. We have tested this theory on MANY kids, and they are all thrilled to receive EverWrap.
What if my kids like to peek?
- Our products aren't any different than a traditional gift bag with tissue paper. If you have sneaky peek-ers, consider putting out your gifts closer to the holiday morning to keep it a surprise.
My Account
- How do I log into my account?
- How and when can I change my shipping address?
- What happens if my credit card is declined?
- How do I update my billing information?
- Will I be charged Sales Tax?
- How much is Shipping
My Order
- When will my box ship?
- Do you ship international?
- Are all prices in USD?
- How and when can I change my shipping address?
- What if my box shipped to an incorrect address?
- Can I have my subscription box shipped to a PO Box?
- Will I get a tracking number?
- Issues with my tracking details.
- How long will it take to receive my box?
- Do you take returns?
- What if my order is damaged in shipping or missing an item?
Membership Information
- What membership plans do you offer?
- How does the memberships work?
- What's in my box?
- How big are the bags and boxes?
- Can I purchase just one Box?
- What's the cancellation policy?
- How do I cancel my membership?
- Can I purchase multiple boxes in bulk?
- How do I sign up?
- What if I missed the cutoff to sign up?
- Can I purchase multiple Holiday Curated Collections as gifts?
- Can I purchase a gift card?
- I need help with my promo?
- Do you have a referral program and how does it work?